Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving top notch support on–time is our top priority, so that we backup each hosting plan with a 1–hour ticket resolution guarantee. Once you share a ticket or post a message, our client technical support team will do all they possible can to deliver the most appropriate solution to your problem and to provide you with advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our crew of technicians is going to be online for you 24x7x365 to respond to all of your requests and to fix any situation that you may have. You can easily open a help and support ticket from your Web Site Control Panel or drop an email message any time. Also, on business days, you’ll be able to call us or take advantage of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel presents an in depth practical knowledge base that’s built–into all areas. In each section, you’ll find a Help press button which will load for you a variety of step–by–step courses on how to work with a certain function or carry out a specific action. Also, we have generated short training clips that allows you to get a better idea of the Control Panel’s interface.